Frequently Asked Questions
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What kind of infrastructure Carillon requires?
Carillon works in Microsoft environment on Windows devices. For devices in their own Active Directory, you can use the AD’s structures to align your Carillon rules. For other devices, we’ll concoct device-specific rules. Platform-wise, Carillon requires a Microsoft Server and a Microsoft SQL Server software – and the free Express version is sufficient.
What does Carillon require from the users’ workstations?
Microsoft-supported versions of the Windows operating system + NET Framework 4.x
Does Carillon work without internet connection?
You can use an activation key offline, without connection to the organization’s internal network. However, a user can’t create an activation key offline, and needs to request it from the help desk, if they need it when offline. To run any new rules for the devices, the devices need to be connected to organization’s internal network. You can also configure Carillon to work only with internet connection.
Can you limit the temporary access rights to the user's own device?
Does Carillon have a management interface the customers could use on the application level?
There is a management interface, but for now its use is limited to requesting the activation key.
Can you configure a temporary admin right for a domain ID?
Yes, you can.
Can you use Carillon to manage devices linked to Azure AD?
Yes, you can, but when doing so, you can only manage them device-specific and not in groups.
Does Carillon keep a log on what the admin rights have been used for?
For data protection reasons, this information is not recorded. Carillon’s operating logic is based on the idea that when a user knows their use of admin rights is being controlled, one way or another, the threshold for misuse is high enough. However, the administrator can check the log for when the admin rights have been activated for use.
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Fill in the contact form below and tell us a little bit about your IT environment, and we’ll be in touch as soon as possible. Requesting more info doesn’t oblige you to anything, and we will not pass your information on to third parties. You can also try Carillon for free for a month.