What Is the Function of Centralized Device Management in a Cloud-based Environment?
Your device is the interface to the applications you use, whether they are all in the cloud, all installed on your computer, or if you work in a hybrid environment, as most of us nowadays do. From a cyber security point of view, centralized device management is equally important for users working with primarily on-premises as well as primarily off-premises applications.
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What Do We Mean by a Device and a Workstation?
In this context, the device is an endpoint the user does their work with – it can be any device: a desktop or a laptop computer, mobile device such as a phone or a tablet used to browse email. When we talk about a workstation, we refer to a desktop computer, usually located in an office, or a laptop used for mobile work in different environments.
The Differences of Device Lifecycle in a Standardized and a Non-standardized Environment
A standardized IT environment is a safe, efficient, and productive environment. When an organization’s environment is standardized and managed in a centralized manner, it provides a better user experience, makes for a more efficient workplace, saves the time of IT support, and eventually shows up in the bottom line.
Devices are ordered from trusted providers, with the devices needed always in stock.
The provider ships the device to the user in the case that they work remotely, for example.
The device is already linked to the user’s Microsoft Intune by a unique ID and comes with pre-installed software, configurations etc..
Less time spent on acquisitions and finding new equipment providers.
IT support uses time on finding a provider with the right kind of device in stock and perhaps has to purchase a substitute device.
IT support is responsible that the user receives the device.
Operating systems and applications are installed and configured individually, using extraneous working time.
The device is already set up according to the role and the needs of the user.
If an application is missing, the user can easily download it from the organization’s portal.
No time wasted on setting up, and the user can begin their work within a few minutes.
The user sets up the computer with help from IT support.
As there aren’t predetermined user roles, every role-specific application has to be downloaded individually.
Valuable working time is spent on setting up and configuring the device.
The user gets a device tailored to their work role and individual needs, both from hardware and software points of view, with no important applications missing.
Every user in the organization with a certain application has the same update version, configured the same way, so there aren’t compatibility issues, and the users are able to help each other.
The device is immediately part of the organization’s centralized management system, along with the user’s mobile devices.
The user or IT support has to download and install new applications and update patches as they get notifications or the need arises.
The user can’t be sure if they are using the same update versions as their colleagues or if their devices and applications are configured the same way.
The main device and the user’s mobile devices have to be separately connected to a centralized management system, if there is one.
With centralized identity management, the user can be sure no one else can access their information, if the device for example gets lost or stolen.
Centralized endpoint management ensures that all devices are secure, and the user gets alerts before they are performing an unsafe operation.
The user doesn’t have to worry about ransomware and other threats and can concentrate on their work.
The users themselves are responsible for their workstations’ cyber security and keeping it up to date, in the end.
IT Support Point of View
A standardized and centrally managed device environment is simple to maintain and keep secure.
Windows Autopilot enables automated cloud-based implementation.
Users are able to offer support to one another as the device environment is uniform.
The device environment is efficient to maintain regardless of the amount of new users, new update patches and so on.
IT support has to rely completely on their own experience in setting up the device environment, which may lead to signature solutions that are not secure, efficient, or simple to maintain.
Even in an environment of 100 devices, with ⅓ of them replaced each year, there are hundreds of working hours used on setting up new devices and managing the end of the old ones’ lifecycles.
Without centralized device management and a standardized environment, IT support has to accept futile risks and spend time on non-pertinent tasks.
End of Device Lifecycle
When a device is decommissioned or transferred to a new user, old user rights are terminated using Active Directory or Azure AD – making the device and its contents completely secure and the old user identity redundant.
In the case of transferring the device to a new user, setting it up is as simple as if it came from the original device provider.
The old user identity connected with the device can’t be terminated in a centralized manner, leaving the possibility of a cyber security breach.
If transferred to a new user, the device has to be set up and configured manually for their work role.
How Can Centero Help You with Device Lifecycle Management?
Centero 365 Manager is especially designed for centralized management of your Microsoft 365 environment, including workstations and other devices. The service is based on constant development, zero trust security model, and adapting to the needs of modern work.
Centero Software Manager takes care of automated updates in your environment and saves IT resources for other, more pertinent tasks. CSM is fully compatible with Microsoft Intune.
Centero Carillon is our solution for safe and simple admin rights management that brings better cyber security and makes work more efficient.
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